• The leadership of the organization should develop the mission, values, vision and key  factors that lead to success and should assure that everyone understands them.
  • The organization should understand the current market and keep up-to-date with new technology and materials. The organization must have the means to obtain the market's continuously changing requirements and should focus on the customers' needs and  expectations. The organization should concentrate on the key internal processes to meet the  various customers' needs. We accomplish these objectives by using the concepts of Voice of  the Customer and Quality Function Deployment.
  • In order to develop the leadership business process, the organization must consider an approach that sets direction, develops strategic planning, establishes measures, delivers objectives and goals, sets stretch targets and benchmarks the best organizations.
  • The organization's development process must first establish customer priorities, translate customer needs to requirements, establish target specifications, as well as verify and  validate the design.
  • The organization's next step is to develop the key internal processes that contain the  minimum flow steps, necessary process checks and the capability and capacity to deliver to customer requirements. We provide necessary controls and continuous improvement to maintain the process gains.
  • The suppliers that deliver the services, materials and products should know the source requirements, contain verifiable processes and have the capability and capacity to deliver. Suppliers should complete validation of product performance to the requirements. Supplier partnerships should become a standard for conducting business with your sources.
  • The organization should improve the total business process with consistent review of the leadership system, strategic planning, customer and market knowledge, measurement and  data analysis, people development, management of the key processes and measurement of the results.
     

ISO 9001

ISO/TS 16949

AS 9100

TL 9000

QS 9000

ISO 17025
 
MBNQA

Six Sigma

Lean Enterprise

S & S Consulting Associates consider the following business philosophy critical for developing and maintaining a growing organization that is responsive to the market and customers' ever-changing requirements.

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